Shipping Policy

Shipping Policy – Manis Bali

1. Processing & Shipping Time

We aim to process and ship all orders within 1 to 3 business days after purchase confirmation. Delivery times vary depending on your location:

France & Europe: 5-10 business days

USA & Canada: 7-15 business days

Rest of the world: 10-20 business days

Once your order has been shipped, you will receive a tracking number via email to monitor your package's journey.

2. Shipping Costs

Shipping rates are calculated at checkout based on your destination. We offer:

France Shipping: 4.99 €

UE Shipping : 4.99 €

International Shipping : 5.99 €

Free Shipping on Orders Over 50 €

Customs fees or import taxes (if applicable) are the responsibility of the customer.

3. Delivery Issues & Delays

While we work with trusted carriers, delays can sometimes occur due to factors beyond our control (customs clearance, weather conditions, peak seasons). If your package is significantly delayed, please contact us.

4. Lost or Stolen Packages

Manis Bali is not responsible for lost or stolen packages once marked as delivered. If you encounter an issue, please check with your local carrier or contact us—we will do our best to assist.

5. Wrong Address Policy

If the shipping address provided is incorrect, please notify us immediately. If the package has already been shipped, additional fees may apply for reshipping.

6. Returns & Exchanges

For information about returns, please refer to our Return Policy page.